Best Buy Messes Up

Analog Life | Posted on 6 Dec 2012 | Tagged with , .

Best Buy messed up the plan on my upgraded cell phone. Apparently, they did not properly transfer the old cell plan over to the new phone. I found out about two week later when I got a text message from AT&T stating that I’d used up my free messaging plan for the month. What? I had an unlimited family plan. AT&T tried to fix it, but it didn’t work. AT&T supposedly fixed the plan on the second attempt today, but they could not back date it to when I got the phone upgrade. Bad news for me- I get to pay extra this month because AT&T could not correct the issue the first time.

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